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Need the French version? Click here ➔ **
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The last quarter of the year brings together all the challenges of e-commerce: record volumes, increased competition, pressure on margins and high consumer expectations.
Between Black Friday, Cyber Monday and the end-of-year holidays, everything happens in just a few weeks.
The bottom line? Every detail of your customer journey counts.
This ebook is designed to be an operational roadmap to guide you step by step in preparing for Q4.
No useless theory: each section has been written by an expert partner, with practical recommendations that can be implemented immediately.
The goal: a profitable end to the year, with no unpleasant surprises... and a strong basis for 2026.
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/174b2f39-1a12-804e-9bda-007af47f408d" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/174b2f39-1a12-804e-9bda-007af47f408d" width="40px" /> Loyoly Loyoly is a post-purchase engagement platform that orchestrates journeys via +40 mechanics to boost LTV and social proof, while reducing CAC.
450+ brands, such as Piglet in Bed, Filofax, Volcom, Venum have seen their LTV climb by 150%. ** Check their website ➔
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/269b2f39-1a12-80cc-9967-007a11a1cdad" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/269b2f39-1a12-80cc-9967-007a11a1cdad" width="40px" /> Stride Up
The agency dedicated to your digital performance.
Since 2019, our 360° digital offering has combined our expertise in SEA, social ads, SEO, content creation, email marketing, Amazon and AI to support your growth and development.
Over 140 clients, including Cabaïa, L'Oréal, Unbottled, Rentacar and The Bradery, place their trust in us.
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/269b2f39-1a12-80ec-b3be-007a5c2d3469" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/269b2f39-1a12-80ec-b3be-007a5c2d3469" width="40px" /> Payplug
Payplug is an omnichannel payment solution that provides merchants with local expertise, enabling them to optimise their payment performance and identify and seize new growth opportunities in France and Europe.
Payplug simplifies payment deployment, enables a personalised payment experience and accelerates merchants' conversion strategy through sophisticated fraud management.
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/26fb2f39-1a12-8033-bbe6-007ac7840b64" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/26fb2f39-1a12-8033-bbe6-007ac7840b64" width="40px" /> WAX In a market where email and SMS are saturated, WAX offers brands an often underestimated customer relationship channel: WhatsApp.
The idea? To turn every conversation into an opportunity to acquire, retain and build relationships through intelligent automation and highly personalised campaigns.
WAX supports 400 brands including Clarins, Sezane, The Kooples, Etam, Cabaïa, ManoMano, Joone, Bobochic, Figaret and Quitoque.
Book a call with their WhatsApp experts ➔
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/261b2f39-1a12-802e-a01b-007a2a070876" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/261b2f39-1a12-802e-a01b-007a2a070876" width="40px" /> Standard Ecom Standard Ecom is a CRM/email marketing agency specialising in Klaviyo.
Our clients include: The Bradery, JIMMY FAIRLY, Delsey, Nutripure, Tartine & Chocolat, MakeMyLemonade and over 50 others.
Need an expert opinion on your strategy before Q4? We offer a Klaviyo account audit (free, no obligation).
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/270b2f39-1a12-80a2-8bd3-007a0ecd1cf8" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/270b2f39-1a12-80a2-8bd3-007a0ecd1cf8" width="40px" /> Crisp
The best way to create unique, multi-channel, automated customer experiences using AI.
Crisp allows you to centralise all messages from new and existing customers in a single interface. Specialising in customer support, Crisp is designed to simplify and automate the management of your brand's conversational experience.
With a suite of cutting-edge tools, Crisp guides retailers through the artificial intelligence revolution by using conversations to maximise profitability and increase revenue per order.
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/1cfb2f39-1a12-80fd-ad7d-007ad8ed67af" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/1cfb2f39-1a12-80fd-ad7d-007ad8ed67af" width="40px" /> Nosto
Nosto is an intelligent commerce experience platform (CXP) that provides brands and retailers with intuitive tools to increase their online revenue through comprehensive commerce experience management.
Over 1,500 brands in more than 100 countries trust Nosto, including Kylie Cosmetics, Dermalogica, Belstaff, The Travel Corporation, BYLT Basics and many more.
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<aside> <img src="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/142b2f39-1a12-80d5-9aa9-007ae5fc6776" alt="notion://custom_emoji/b0ff9020-4789-4715-ae8f-34bada0b8674/142b2f39-1a12-80d5-9aa9-007ae5fc6776" width="40px" /> Bigblue
Bigblue is Europe's leading omnichannel e-commerce and B2B operations platform.
Thanks to its cutting-edge technology and operational network, Bigblue enables retailers to deliver on their delivery promises, offer a first-class customer experience that encourages repeat purchases and, ultimately, drive growth without operational constraints.
We operate nine warehouses in France, Spain, the United Kingdom, and Germany, and employ more than 300 people serving more than 600 brands, including Scuffers, SVR, Cabaïa, Aigle, and Tupperware.
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